Free at Last, Free At Last, Thank God I am Free At Last. Time to head home (the Medical Home)

I am overjoyed (and greatly relieved) that I can now report that I am a “free agent.” I met with Dr Stoltz last Thursday and, at this point, I am no longer associated with Medical Edge or Texas Health Physician Group and will not be opening an office with them.

So it is time to get down to brass tacks and figure out what we are going to do.  As all of you who know me well appreciate I am absolutely committed to

“Adding years to the life and life to the years of individuals, corporations, systems and nations to empower intuitive wellness.”

There will be two aspects of this pursuit for me – clinical practice and creating an Accountable Care System that empowers the Accountable (or Activated) Patient.

In the clinical practice I am committed to finding and growing old with a group of patients who too are committed to living a great life – reaching 100 years of age with vitality and joy.

What does not work for me in the practice is running in and out of rooms 15 minutes at a time until I am exhausted.  This model does not work – the American Healthcare System has proven this without a doubt.  So here are some basic to consider;

  1. One on one, face to face visits will be necessary for part of the time.  But guiding, directing, supporting, and coordinating the effort is as or more important to the process of attaining intuitive wellness.
  2. Creating a medical home with opportunities like group visits, on line visits, telephonic care, and having other members of the team like dietitians, exercise specialists, social workers, pharmacists available to us are also vital.
  3. Working with a great physicians assistant and/or nurse practitioner (and at some point additional doctors) as a part of the team will add tremendous value to the practice.
  4. Finally, the freedom to speak with the specialist or go to the visit when it could/would contribute greatly to your health cannot happen when I am running room to room but may be vital at times to your health.

So now we start building a new model.  The first thing is building the team to get the logistics of starting a practice accomplished.  Not glamorous but necessary.  let’s start with one foundational person; an organized, capable, motivated individual with some healthcare background (possibly an MA or nurse) who would like to run with the ball and create this enterprise.   Do you know this person?  If so, asap please send me their contact information to drscott@scottconard.com

Secondly, this individual will need some help.  Would anyone be willing to volunteer to help with basic tasks ranging from filling out forms to running errands?  It will take a village to create the ideal medical practice for our community, but and now we have the green light for go and we can proceed!

I miss you and look forward to seeing you soon in our new facility.

Dr Scott

17 Responses to “Free at Last, Free At Last, Thank God I am Free At Last. Time to head home (the Medical Home)”

  1. Karen May 22, 2011 at 12:35 am #

    Dr C!!!!!! We miss you!!! You need to open an office somewhere so that we can move to you.

    I really miss the personalized care you gave and now feel like “one of the cattle” I switched from XXXXXX to Shelly because every single time I went in there I had to hear about his “side venture”- not only did he not listen to what I was in there for- I always got alot of information as to why I needed to pay an additional amount to be able to get the “personalized” care I deserve. I also had to call over and over to get refills and then was told I couldn’t get refills on normal prescriptions without being seen. On some instances I was seen the week prior, but he still would not fill it.

    Enough about that! I am trying to remain positive and hoping you open another practice soon! I hope all is well on your end and hope to hear from you soon.

    Karen

    • Bonnie Barnett May 22, 2011 at 10:22 pm #

      Karen, I’m truly sorry you are having to go through this, but I’m glad I’m not alone. I just hope you don’t get a certified letter like I got when you switched away from him to someone else. I’m told I cannot use Tiena at all now.

    • Mary Berner May 23, 2011 at 2:26 am #

      Karen I have had the same problems. I was not allowed to have blood work even though it was ordered prior to Dr. Conard not available. I hope Dr. Conard can get somthing going soon as I really do not want to lookfor another Doctor. Also the last test I had done was not correct and had to have it repeated at my expense.

  2. Bonnie Barnett May 22, 2011 at 7:16 pm #

    Dr. C….Location, location. Hopefully not TOO far from the old Tiena site, so that all of us can get to you with relative ease. Perhaps Coppell, or even Grapevine??

    • Scott May 22, 2011 at 7:59 pm #

      Bonnie
      I have no non-compete so we can go wherever we like. Dr Scott

      • Bonnie Barnett May 22, 2011 at 10:23 pm #

        One thing I CAN do, if you want, is research office space and leases. Remember, that’s what I used to do for a living. Would you like that?

      • Mary Berner May 23, 2011 at 2:19 am #

        Hi Doctor Conard I hope this all works out well. I know tht it sounds great. The group appointments and your other suggestion sound good. Remember that I can help with ultrasound and I still have my ultrasound equipment. All I know is that I need to get on with taking care of me taking better care of me so that I can help others. God bless you. You are the Best. By the way I got a letter stating that I did not follow the plan they gave me and I never received a plan which was the last one you sent me to. Dr. Matthew is good. I have been waiting a week for lab results. Wishing you the best.

  3. Scott May 22, 2011 at 10:59 pm #

    CG:
    As for my wish list:

    • Office on Southlake Blvd.
    • Send patients to Baylor Grapevine if hospital is required.
    • Practice that takes my insurance today and whatever it will be in the future.
    • I like the Concierge concept whereby established, well known patients could just call-in. My current insurance does not cover this concept – the insurance company (and thus my employer) would rather pay more for office visits.
    • How about a real family practice that cared for the entire family from newborns to the elderly? (specialists in each area of maturity)
    • Occasional non-standard office hours.
    • Reduce wait times to be seen. (Maybe show the doctor’s schedule on a web site realtime to see if you are on schedule)
    • Checklist and timeline of medical things to be done. (Sort of like your car’s maintenance schedule – change oil every 5,000 miles and rotate tire.)
    • Education to help patients become better educated consumers (example would be encouraging patients to check drug company websites for prescription discounts)

    Other ideas:
    • What if you were affiliated with Whites Chapel UMC and your practice was limited to WCUMC members? People could get their spiritual and medical needs met at the same place. (You asked us to brainstorm and be creative.)
    • How about some type of tax deductible and/or insurance covered trips or seminars?
    Hope you are doing well. Enjoy the time off to recharge your batteries. After I completed the turnaround and sale of the bus/ambulance company in 2006, I took off 18 months and did not go back to work until Cobra expired. Best 18 months of my life.

    CG

    • Bonnie Barnett May 23, 2011 at 1:39 am #

      Everything sounds great except the Southlake Blvd. Not all of us live that well to live up there, and we need to be able to access the practice. I don’t blame Dr. C for wanting a little closer to home, but maybe Coppell or Grapevine? Just a little easier for those of us down here in Irving?

  4. Mike Nolley May 23, 2011 at 1:57 pm #

    Very encouraged upon hearing of your soon return to practice. The group concept of weight loss wednesday was very helpful. Hurry, I need my Dr. back.

  5. Joyce May 23, 2011 at 6:04 pm #

    I can relate to the “real family practice that cared for the entire family from newborns to the elderly”. When I was a kid, we had a family doctor who my mom had gone to from the time she got married, through the births of all 6 kids in the family and all our childhood ailments, until his retirement. It was a shock, as I moved out into life on my own, that not only did I have to find a new doctor, I had to go to a different doctor for just about everything.
    What I have loved about your practice, Dr C, is that you “know” me, we have history and we are like-minded about living healthy lifestyles and “keeping life in our years” – and it is even more amazing because you have managed that despite the 15 minute runs from room to room.
    Sign me up for your patient group! I’m in!

    Joyce

    • Bonnie Barnett May 24, 2011 at 4:51 pm #

      Totally can relate, Joyce. The same doctor who delivered ME delivered my oldest daughter, then decided to retire. We all knew where to go and who to call, we had a FAMILY Doctor!

  6. Sue Basey May 24, 2011 at 12:16 pm #

    Dr.C. I am sure you know that it goes without saying, I am your patient for life. I think the idea of you ageing with a group of patients is great. Let’s get our own “Blue Zone” “Thriving”!
    Count me in.
    Sue

  7. Bonnie Barnett May 24, 2011 at 4:49 pm #

    I really don’t care WHERE your practice is, please, please, hurry and open it. I really NEED a doctor who cares, who’s good, and who knows me. I Miss you more than you can possibly know in this nightmare I’ve landed in!

  8. Kathy Clabby June 2, 2011 at 12:07 am #

    Scott,

    So happy to hear about what you’re creating! Cheryl had shared some with me as well when I saw her last. Sounds very exciting! Let me know if there is anything I can provide as you’re putting everything together. I finished at the Center about 2 weeks ago and have time if you need anything. Just let me know!

    All the best,
    Kathy

    • Scott June 2, 2011 at 3:56 am #

      Kathy
      Your skills, clarity of thought, and ability to make what is possible become reality are amazing. Any company that you end up with will be blessed. I would be honored if you would send me your resume to drscott@scottconard.com. SC

  9. Bonnie Barnett June 9, 2011 at 2:10 pm #

    How’s the start up of a new practice going? Any projected dates and/or locations? Scott, yes, I am a “strong woman”, but THIS thing has about got me whupped. I MISS MY DOCTOR! Dr. Powell is very good and compassionate, but he’s not YOU. Please let me know as soon as you open the doors for patients!